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Hear from the Editor

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as our Editor-in-Chief, Kenneth Clauna, shares his thoughts on why information disorder is detrimental.

WHY IS INFORMATION DISORDER HARMFUL?

Aspen Institute’s Commission on Information Disorder (2021) explains information disorder: “all other crises are aggravated by information disorder. This produces a chain reaction of harm if bad information becomes as prominent, convincing, and persistent as good information.” 

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This means that misinformation, disinformation and malinformation are polluting our information environment. The oft-mentioned phrase "fake news" just scratches the surface of the problem. Most of the contents regarded as fake isn't even phony; they’re frequently true, taken out of context and taken advantage of by people who understand that falsehoods built on a hint of truth are more likely to be believed and spread. 

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Rashad Robinson, president of the civil rights advocacy organization Color of Change, stated that information disorder is "all of our problem because it affects all of us." Chris Krebs, the first director of the Cybersecurity and Infrastructure Security Agency, agreed, describing it as a "whole-of-society problem” that may lead to national security issue. (Wait 2021)

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The spread of COVID-19 propelled the consumption of deceit – unverified claims, deceptive statements, false rumors, conspiracy theories, and so on. People have been enslaved by information disorder, which has fed on their dread. Truth-seeking and fact-checking are jeopardized when individuals are driven by fear because they only want to hear information that may only suit their preference. TThey are unconcerned with facts that may have something to do with their 'apprehension.'. They prefer to trust pieces of information that are convenient to them or align with their views and values, even if these are not factual.

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There are three ways information disorder harms us:

  1. Information disorder promotes media distrust.

    • According to the 2021 edition of the Digital News Report produced by the Reuters Institute for the Study of Journalism, Filipinos who trusted news from social media have decreased from 22% to 20% from 2020. Filipinos' trust in the news remained below the global average, placing us sixth to the last.

    • From late January to early February 2021, YouGov, a market research business based in the United Kingdom, polled 2,209 Filipinos aged 18 and up. Filipinos mostly attacked ABS-CBN and Rappler, two media outlets that have reported critically on the current administration. ABS-CBN suffered the most, with its weekly reach falling from 62 to 41 percent. Rappler lost 4 points in its trust rating.

    • Facebook comments by some Filipino users state that they would believe information from social media platforms, such as Tiktok and YouTube, even if the contents they encounter there  are not supported by facts or vetted by reputable  people and individuals.


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2. Information disorder can be utilized as a weapon to further one's selfish, harmful  interests.

  • Misinformation, disinformation and malinformation, may be used to advance one’s personal agenda, such as in the contexts of political campaigning and bad advertising. These people imprison individuals with their twisted facts to compel them to support their ideas, brands and/or opinions.

  • Information, in the hands of deceitful people, may be used to exploit individuals’ weaknesses for personal gain.

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3. Information disorder undermines truth.

  • When there is no universal truth to which individuals subscribe, all perspectives become valid, even those that are baseless, illogical and harmful. Because there are no set rules for truth, even the best evidence and most reliable sources may be ruled out. Everyone will literally be entitled to their own truth

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Misinformation, disinformation and malinformation published on different platforms, whether deliberate or unintentional, jeopardizes democratic institutions and the public good. Information disorder is an issue that affects everyone – and we're all accountable for it.

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References:

Couric, K., Krebs, C., & Robinson, R. (2021). (rep.). Commission on Information Disorder Final Report. Aspen Institute.

Gonzales, Gelo``. “Trust in News from Social Media Decreases, ABS-CBN Reach Tumbles in 2021 Reuters Study.” Rappler. June 23, 2021. https://www.rappler.com/technology/social-media-news-trust-decreases-filipinos-2021-reuters-digital-news-report/.

Stelter, Brian. “Information Disorder 'Creates a Chain Reaction of Harm,' According to Aspen Institute Report.” CNN. Cable News Network, November 15, 2021. https://edition.cnn.com/2021/11/15/media/information-disorder-aspen-institute-report/index.html. 

Wait, Patience. “Information Disorder Is Biggest Social Danger, Commission Warns.” Nextgov.com. Nextgov, November 17, 2021. https://www.nextgov.com/emerging-tech/2021/11/information-disorder-biggest-social-danger-commission-warns/186874/. 

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Trends in
Information Disorder
by: Jovelyn Cullado & Pearl Julia Sibug

Following the transition to the digital era, the convenience of accessible data and information pay its price in manipulation and distortion of facts. Information disorder occupies a large space in our information ecosystems. Ranging from simple criticism taken as factual contextually and denotatively (satire), to motivated instances (disinformation), they gradually devolve public trust and credibility of institutions and its actors.

 

Information disorder has long gone inaccuracies in the information ecosystem but with the introduction of technology and the Internet, allowing access to most digital applications, it became rampant that it is impossible for most users to identify which claim is truthful and not. However, long after the disturbing effects of information disorder in communities, concerned parties and organizations began a movement to mold claims towards accuracy and truth. 

 

Some of the trends that surround information disorder include infodemic, political trolling, and fact-checking. 

Upon the COVID19’s  discovery, overwhelming information surged in both the digital and physical world. The United Nations Educational, Scientific and Cultural Organization(UNESCO) refers to this situation as “infodemic”, a term in which accurate and inaccurate information spreads globally concerning COVID19. With the speed of the Internet, information can be shared immediately on online platforms. However, what makes the disruption of information flow in the Philippines threatening is the absence of one of its broadcast media. Some Filipinos still rely on broadcast media and depriving them of a channel to COVID19 information and related facts makes them susceptible to information disorder. 

 

Whereas, political trolling refers to the process by which political actors paid a group of individuals to create information disorders by altering photos, conspiring historical events, etc. that would benefit them politically. This method allows historical revisionism to exist especially in the Philippine setting. Study about disinformation structure conducted by Jonathan Ong and Jason Cabañes in 2018 entitled Architects of Networked Disinformation: Behind the Scenes of Troll Accounts and Fake News Production in the Philippines revealed how disinformation purveyors manufacture information disorder in digital media while reports including Rappler's investigative report found that controversial celebrities such as Jasmine Curtis-Smith and social media accounts and pages owned by Mocha Uson's and Paulo Avelino have been used to perpetuate information disorders. Consequently, it deprives established institutions of public trust. 

 

With the manifestation of information disorder visible, fact-checking movements and initiatives began concerning political, health, education, and historical issues. These issues, if consented and still perpetuated, might affect our daily lives by distorting our reality and choices. This movement from the community is a step forward toward transitioning to a digital and physical information ecosystem that leans towards accuracy and truth. 

 

Information disorder is utilized by actors to benefit from them, a channel to make them apparent, and a vulnerable receiver to make it widely available. We should act collectively as members of a community to decipher red flags before it affects our harmony and unity as a country. Above all, let's change red flags to green one with the hope for a better future and information landscape. 

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The Future of Fact-Checking 

Fact-checking: From Past to Future
by: Dan Guittu & Zarah Cañeso

“Firstly, the internet made it practical from a time point of view,” she explains. “And, secondly, the increasing sophistication of political messaging made it necessary.”  

 

With the advancement of technology and the global rise of social media, it has become so easy to spread information—whether it is factual or not. Along with political propaganda, scams and fabricated content can reach the other side of the world in an instant. This has made information disorder worsen at a drastic rate. The task of fact-checking is now being applied to any kind of content on the internet that could bring potential harm or for anything that leaves room for any kind of skepticism. 

 

On the flip side, these tools can also be used by any person to do the fact-checking process for themselves. Which leaves us to the question: what will the future of fact-checking look like? 

 

Influence of Social Media on Filipinos 

 

We have become irrevocably dependent on social media, even more so now that we’re in a pandemic. Studies show that the Philippines is the country that spends the longest amount of time online in the world, with an average of approximately 11 hours per day. Almost every transaction and activity is done online. We share our interests and communicate with others online. Research has also shown an increase in the usage of social media sites such as Facebook (73%), YouTube (53%), Facebook Messenger (36%), Twitter (19%), and TikTok (6%) as sources of news and information. 

 

Despite the large consumption of news in social media, only 20% of the respondents reported that they trust what they read from these sources. There are complaints of misinformation on the content posted on these sites, particularly those about COVID-19 updates from the government, politicians, political parties, and ordinary people. 

 

This proves the importance of proper fact-checking mechanisms not only for the news reported by official media outlets but also for the information posted by public officials and private individuals online. Every person who has a social media account can create any content they wish to put online, but not everyone has good intentions. Some may put out content to be in genuine help of other people, some may do so to further mislead others or to create conflict. Thus, information disorder aggravates.     

 

It is important to note that there are politicians who engage in creating and spreading untruthful content online as propaganda. Their followers share this out of their own will, either because they are misinformed as well or as a task in a paid job as a social media troll. Meanwhile, unknowing audiences of these followers who lack the knowledge on fact-checking may believe these posts and share them with their audiences as well, further spreading disinformation. This is because even private individuals and anonymous groups tend to spread false information online for attention or to target others whom they want to attack. 

 

On the other hand, there are others who do not mean any harm but are not as well-informed at the subject they are discussing, thereby also causing them to unknowingly spread misinformation to their peers. 

 

Thorough fact-checking mechanisms are essential in online spaces in order to prevent more people from creating or being misled by these kinds of content. It creates a healthier and safer experience for individuals navigating these sites and an opportunity for the culprits to be held accountable, as their offenses are now recorded and put into the spotlight. 

 

Innovations in Fact-checking

 

As mentioned earlier, there has been an increase in the number of fact-checking initiatives during recent years. One of the most popular is the award-winning investigative journalism collective, Bellingcat. Their trailblazing use of open-source investigative tools has made way for a more intensive fact-checking process, covering global news stories and unearthing the most intricate details in these events, which continues to push the boundaries of journalism. Some of their biggest cases were about international crimes, such as the takedown of Malaysia Airlines Flight 17 (MH17) in 2014, finding the coordinates of an Islamic State training camp, as well as tracking down the location where an American journalist was killed. 

 

Bellingcat is praised for its transparency in every report, seeing that all of their investigations are open-sourced—meaning, every piece of evidence they gather is available online. They track locations by identifying visual cues in photos and videos, and corroborating this information with images from applications such as Google Maps and Google Earth. They mostly gather pieces of evidence from social media sites, and thus, easily point out where and how they get their conclusions. Moreover, Bellingcat continuously gives out workshops and resources to teach people how they too can investigate news stories in the comfort of their own homes. 

 

There are plenty of tools that are now available online for people to use to fact-check or investigate different types of content or online activity. 

 

For sources of images, one can use TinEye. A user can simply upload a photo or a URL and the search engine will find its source along with its other copies on the internet. Google Images can also be used to track and find the photos you’re looking for. When looking at Facebook posts about a specific topic, you can use the keyword search, whopostedwhat.com. You can put specific details to aid in the search such as date, location, and even time range. As for Twitter, you can go to tweetbeaver.com to gather different types of data from accounts, such as mutual followers lists, as well as tweets in a specific user’s timeline. 

 

These websites are only examples of what we can use for fact-checking. With these sites, it is pretty evident that anyone has the power to fact-check any content on the internet. The advancement in technology has finally enabled everyday citizens to be in control of the media content they consume and even create content themselves. 

 

Regular people can now conduct an investigation on pressing issues that they hear on the news. With this, we have the ability to shed light on long-standing myths and untruths that people have believed. 

 

Advantages and disadvantages  

 

The ability of regular citizens to fact-check reinforces the power of democracy and strengthens the checks and balances within our society. With the rise of information disorder and the continuous attacks of the state against journalists in our country, regular citizens can take initiative and fight against malinformation. This materializes in the form of citizen journalism. Having more people, regardless of professional background, that can check content online can prevent more extreme occurrences of information disorder. 

 

On a more positive note, truthful and honest officials gain more credibility as the citizens learn about their sincerity. Should their words and track records be fact-checked, the officials who were already transparent to begin with, would only gain the public’s trust as time goes on. This then serves as an incentive for them to do good and do better, which is also beneficial to the general public. In other words, this is a win-win situation for both the righteous officials and their constituents.

 

Finally, considering that any regular citizen can participate in the fact-checking process, they could help one another in assessing certain experiences and events. A citizen could share their own experience, which could help another one achieve clarity in theirs. They could also fact-check their own experiences and assess if the information they hold is factual. Today, this specifically holds true in Twitter, Facebook, Instagram, and other social media sites. Because of the new capability of the netizens, they are able to immediately call out presumptuous posts, or those that are completely fabricated aimed to destroy someone’s reputation. This is the reason why we can see an increase in discourses within these platforms, and these discourses often catch the attention of mainstream media sites.

 

There are many benefits to more accessible fact-checking tools. However, these benefits also come at a certain cost.

 

In an interview with Foreign Policy, CIA former deputy chief of operations for Europe and Eurasia Marc Polymeropolous expressed their interest in the open-source investigation by Bellingcat. He stated that classified issues, such as conflicts or activities of Russia, can be discussed in public without revealing the sources of intelligence agencies. Due to the extremely public nature of the website's operations, the officers can just reference the work of Bellingcat. Meaning, due to the abundance of information and the information available at certain fact-checking sites, it would be easy for several officers to have an excuse to back their claims.

 

The citizens who do fact-checks may be used as a scapegoat for public officials and intelligence agencies, especially if these officials do not want to name their own sources. However, it can be mitigated by the citizens clamoring for transparency should there be any difference between the civilian reports and the investigation of the officials. 

 

Fact-checking and investigation often deal with sensitive private information. At times, we may even stumble upon classified information. People must recognize the responsibility that comes with using these tools and holding these kinds of information. Despite our desire to uncover the truth, we must remember the lives of those who will be affected by these investigations. 

 

In connection with this, it is worth noting that exposés usually gain intense public backlash. The personalities, officials, or entities involved with huge public scandals are often subjected to overly harsh criticism by the public. At times, the reports may get so aggressive that they destroy the credibility of the culprits. 

 

Uncovering the truth can truly be a difficult process. It is a trade-off that we should be willing to take in order to pursue accountability, justice, and transparency. It can also be a deterrent for others who wish to commit any illicit activities in the future. This would help lessen the corruption within systems, especially in the government, given that there are now more people who are equipped with investigative tools and skills powerful enough to expose the truth. 
 

Future of Fact-checking

 

There is a huge threat that is looming over the development of fact-checking, and this is the war that is waged by politicians against the truth. We are in the so-called “post-truth” era. Lee McIntyre, author of the book “Post-Truth,” defined post-truth as “political subordination of reality.” 

 

“It’s easy to have a misconception about what post-truth means. And to say that we live in a post-truth era doesn't mean that truth doesn't matter anymore, or that no one cares about the truth. It means that we live in an era where truth is at risk, where we're in danger of losing sight of what truth means… 

 

“I think of post-truth as a tactic that's used by authoritarians and their wannabes to control the flow of information so that they can then control the populace. It's intended not just to corrupt our belief in some specific thing that's true, but really to undermine the idea that we can know truth outside of political context,” McIntyre stated in an interview with Wbur in February 2020. 

 

Living in a post-truth world where people are easily swayed by emotions and political outbursts instead of facts, fact-checking initiatives must be more aggressive and assertive. 

 

Despite the hindrances, there is no doubt that the trend of fact-checking would only grow. As information gets more dense and confusing, more people would want to search for the truth and look for alternative sources. 

 

We are living in a post-truth world, exacerbated by the conditions brought by a pandemic. Many people have suffered terribly, and there is no end in sight in this situation we are all in. 

 

On one hand, this unrest may push more people to clamor for accountability for the failed plans that were promised at the start of the lockdown. On the other hand, it may just draw a line between the citizens, dividing those who stay loyal to the politicians who gave them endless promises, and those who are tired of hearing the same old words every day.

 

Fact-checking would play a huge role in holding officials accountable and ensuring that more people would break free from manipulation. Thus, there’s a high possibility that it would gain a presence in the mainstream media. As more people support these kinds of initiatives, there could be others who are encouraged to start their own investigations as well. 

 

Hopefully, fact-checking would become omnipresent in the online media, continuously giving the people the ability to take back their power through information. 

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References:

 

ABC News, "Delta variant creates new COVID danger in Australia, as early data suggests it is more severe and more transmissible," Aug. 2, 2021

ABC News, "Victorian hospitals already under strain ahead of expected COVID surge, government data shows," Nov. 4, 2021

Bloomberg, "Omicron Now 90% of Cases in Australian State, Says Health Chief," Jan. 11, 2022

CNN, "The highly contagious Omicron variant will ‘find just about everybody,’ Fauci says, but vaccinated people will still fare better," Jan. 12, 2022

Cosmos, "Why are there so many vaccinated people in hospital?" Sept. 20, 2021

Deakin University, "Prof Catherine Bennett," accessed Jan. 13, 2022

Epoch Times blog, "Fully Vaccinated Australians In Hospital For COVID-19 Surpass Unvaccinated," Jan. 12, 2022

Foreign Policy, Bellingcat Can Say What U.S. Intelligence Can’t, December 17, 2020

https://www.wbur.org/onpoint/2020/02/27/part-iv-post-truth

NDTV, "Close To A Million Cases In 2 Weeks In Australia Amid Omicron Surge," Jan. 13, 2022

New South Wales Health, "NSW Health COVID-19 Critical Intelligence Unit: COVID-19 Monitor, 13 January 2022," Jan. 13, 2022

New South Wales Health, "Press Conference 12 January 2022.mp4," Jan. 12, 2022

NewsGuard, "The Epoch Times," accessed Jan. 13, 2022

NSW Health tweet, Jan. 11, 2022

Reuters, "Australia swamped by Omicron surge as pressure grows on hospitals," Jan. 11, 2022

Reuters, Digital News Report: Philippines, 2021

The Atlantic, "Maga-Land’s Favorite Newspaper," Jan. 13, 2021

The New York Times, "How The Epoch Times Created a Giant Influence Machine," Oct. 24, 2020

The New Zealand Herald, "Covid 19 Australia: Why half of people in NSW intensive care are vaccinated," Jan. 12, 2022

Washington Post, Here’s how to track terrorist on Google Earth, August 26, 2014

Wbur, Part IV: Are We Living In A Post-Truth World? February 27, 2020

Web archives, Updates in criminal investigation MH17 disaster, May 24, 2018

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